Terms & Conditions

Tradeline Tools Terms and Conditions

Product Purchase

Purchasers and other persons shall use this product at there own risk. The Purchaser is solely responsible when permitting other people to use this product. The Seller will not be held liable under any circumstance for incidental or consequential loss or damage arising from the use of this product. The Seller will not be held liable under any circumstance for injury or death arising from the use of this product. Please wear Australian standard safety glasses and the appropriate protective gear whilst using this product. This product should not be used by minors without constant adult supervision. This product will not be able to be registered for use on a public road and the Seller is not responsible for any disregard for public road rules by using this product in an illegal manner. The Seller does not make any claims as to the suitability of this product for any specific purpose or use. Before use, Purchasers and other persons should check with their local authorities for area specific rules and regulations relating to the use of this product.

By purchasing this item, the Purchaser shows that they accept the terms and conditions put forward by Tradeline Tools Pty Limited.

Limitation of Liability 

In no event shall Tradeline Tools or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. To the maximum extent permitted by applicable laws, AGR’s liability is limited to an amount equal to the purchase price of the relevant good(s).

To the extent permitted by applicable laws, Tradeline Tools does not accept any liability for:

– any damage or injury of any nature caused by the use or misuse of products purchased from Tradeline Tools

– errors, mistakes or inaccuracies on the Tradeline Tools web site;

– you acting, or failing to act, on any information contained on or referred to on the Tradeline Tools web site and/or any linked website;

– any unauthorised access to or use of our secure servers and/or personal information and/or financial information stored on those servers;

– any interruption or cessation of transmission to or from the Tradeline Tools web site; and/or

– any bugs, viruses, trojan horses or other harmful code or communications which may be transmitted to or through the AGR web site by any third party.

Customer Service Policy

Tradeline Tools is committed to providing exceptional customer service and quality products. We Endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. We process our orders within 1 business day and standard delivery timeframes are between 1-7 business days depending on the area. Please allow time for rural areas. In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Returns and Refund Policy

You may return new and unworn items in their orginal packaging within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within two weeks of giving your package to the return shipper. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it and the time it takes your bank to process our refund request.

We would also appreciate an email or phone call beforehand (on 03 9497 9799) advising why you would like to return the item purchased so we can make the process as easy as possible or provide a solution . We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

Shipping and Delivery Policy

We deliver products Australia wide using either Australia Post, Couriers Please, Fastway or Star Track Express. Who we use depends on the size of the item and who services the area best.We charge a flat Shipping rate per item. Orders are dispatched within 2 business days and shipping times are estimated at between 1-7 business days depending on your location within Australia.

Privacy Policy

Tradeline Tools is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, and to personalise your shopping experience with us; that’s all. Tradeline Tools uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Tradeline Tools only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous. We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Security Policy

When purchasing from Tradeline Tools your financial details are currently processed through PayPal, one of the most trusted payment sites in the world. We also accept bank transfer. We are currently upgrading our site where your payments will be passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. If you have any questions regarding our security policy, please contact our customer support centre by the contact us link below. Alternatively, you can call our office on 03 9497 9799 if you have any further questions.